Refund & Return Policy
Thank you for shopping with ShoeShopper. Please read our No Refund and No Return Policy carefully before making a purchase.
1. All Sales Are Final
All products sold on ShoeShopper are final and non-refundable and non-returnable. Once an order has been placed and payment processed, it cannot be canceled, returned, or exchanged for any reason.
2. Product Quality Assurance
We ensure that all items go through strict quality checks before shipment. If you receive a defective or damaged product, please contact our support team within 24 hours of delivery with clear photos or videos. We will review the issue and may offer a replacement at our discretion.
3. Size and Fit
Please refer to our Size Guide carefully before making a purchase. We do not accept returns or refunds due to incorrect size, fit issues, or a change of preference.
4. Exceptions
Refunds or replacements will only be considered under the following limited circumstances:
- The item received is incorrect (different from what was ordered).
- The item is damaged during delivery, and valid proof (photos/videos) is provided within 24 hours of receiving the product.
5. Non-Returnable Items
Due to hygiene and safety reasons, we strictly do not accept returns on any footwear or accessories that have been worn, used, or show any signs of wear and tear. All items are considered non-returnable once sold.
6. Contact Us
For any questions or concerns regarding this policy, please contact our customer support team:
By placing an order with ShoeShopper, you acknowledge that you have read, understood, and agreed to this No Refund & No Return Policy.
